Hiring And Team Culture
Work through expectations, communication, and the leadership habits that shape how your team hires, works together, and stays accountable.
For RPPA Practice Owners And Leaders
A Stronger Team.
A More Resilient Practice.
Leading a practice means leading people, decisions, and daily operations. Explore CEO LAB’s Council-led group experience for focused work on the business challenges that keep returning to your desk.
Access By Application · Review Before Invitation
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ForIndependent Rheumatology Practices
WithFelix Lin
Start WithOne Real Practice Challenge
01Your Practice
Give Your Team A Clearer Way Forward.
When hiring, handoffs, and recurring decisions keep returning to you, adding another tool may not solve the underlying problem.
Start with what is happening in your practice. Clarify the work, the people responsible, and the change you want to see. Then consider where better leadership, a stronger process, or thoughtful use of AI could help.
Your clinical judgment and practice priorities guide the conversation.
02Explore The Practice Focus
Clear Roles And Follow-Through
Look at a recurring bottleneck, a handoff that keeps breaking down, or a decision nobody clearly owns. Identify the next action and who will carry it forward.
Practical AI Support
Explore a repetitive, nonclinical task such as preparing a team agenda or drafting an onboarding checklist. Decide where a small pilot could help and where human review belongs.
03Felix At RPPA
Continue The Work Beyond The Summit.
RPPA Growth Summit · October 16–18, 2026 · Houston
Felix is participating in the hiring and leadership panel, executive and AI coaching lounges, and Sunday’s hands-on AI workshop.
Whether you meet through a team discussion or an AI session, bring the conversation back to one challenge in your practice.
Use RPPA’s official event information for the latest session times and coaching lounge hours. Conference participation is separate from CEO LAB membership; further CEO LAB access requires an application and review.
04CEO LAB
A Private Working Environment
Connect The Question To An Action.
CEO LAB brings Revenue, Operations, and Leadership into one business conversation. CEO Council is the member experience, and PRIME OS is the method.
Access begins with your application and a review of the practice, your responsibility, and the challenge. If invited, discuss whether CEO LAB is the right fit with Felix. Membership begins only after acceptance and agreed enrollment.
The Council leads the group experience. Any individual support agreed in your membership is provided by an assigned associate guide, not by a Council member. Format, guide availability, and scope are confirmed before enrollment.
Felix’s Council Perspective
Start With The Work Your Team Needs To Own.
Within the Council’s group work, Felix contributes a focus on AI, talent, technology, and operating capacity. Bring the recurring business task that keeps returning to you. The useful decision may concern ownership, training, or a clearer process before it concerns a new tool.
A Growth Map In Context
Illustrative ExampleA New Hire Needs More Than A Welcome.
Imagine a new administrative team member whose basic onboarding questions keep returning to the practice owner because no one owns the process.
- The Decision
- Agree who owns nonclinical onboarding, what a new team member needs to learn, and which questions require escalation.
- The Owner And First Action
- The practice manager gathers recurring onboarding questions and agrees a checklist with named people responsible for each part.
- The Evidence
- Establish where onboarding stalls and which questions return to the owner. Use that baseline to agree what improvement would look like.
- The Review
- Review the next suitable onboarding experience at an agreed point. Examine gaps with the new team member and refine the process.
An illustrative business example, not a reported client result or clinical guidance. No patient information is needed.
From Application To Member Work
- Apply And ReviewShare your practice responsibility and business challenge. The team reviews your application before inviting a conversation.
- Explore Fit And Agree EnrollmentIf invited, explore fit with Felix. Membership access follows acceptance and agreed enrollment.
- Map, Act, And ReviewAs a member, connect the priority to an owner, take action with the team, and return with evidence of what changed.
05Apply For Access
Access Begins With An Application
What Needs To Change In Your Practice?
Begin with a short application about your practice, your responsibility, and the operational challenge that matters now. Applications are reviewed before an invitation to a conversation with Felix.
Bring a people, leadership, or nonclinical workflow challenge. Keep the focus on the business of running your practice.
- ApplyShare your responsibility and the business challenge.
- ReviewThe team considers fit before inviting the next step.
- InvitationIf invited, explore the fit and membership details privately. Membership access follows acceptance and agreed enrollment.
Applying does not grant access or guarantee acceptance. A full diagnostic is not required to apply.